Cancellation policy

Subscription Cancellation Policy for Sarcotine Supplements

At Sarcotine, we understand that circumstances can change, and you might need to cancel your subscription. Our goal is to make the cancellation process as simple as possible while maintaining a fair and transparent policy. Below are the details of our subscription cancellation policy:

1. Subscriptions can be canceled at any time: We offer our customers the flexibility to cancel their subscriptions whenever they wish. With no long-term commitments, you have full control over your subscription status.

2. Automatic orders scheduled before cancellation: Please note that any automatic orders placed before canceling your subscription will still be processed and shipped as scheduled. To avoid unwanted shipments, review and adjust your subscription details before the next order is generated.

3. Refunds for auto-ship orders: To receive a refund for auto-ship orders, you must return the product to our facility. Refunds will be issued after the product is received in its original, unused condition. If the product has been used, it can still be returned within 30 days of purchase, in line with our return and refund policy.

4. Subscription suspension: We offer the option to suspend your subscription for up to 3 months. During this period, you retain all subscription benefits and locked pricing. After the suspension period ends, your subscription will automatically resume without interruption.

We value your satisfaction and strive to provide maximum convenience. If you have any questions or need assistance with your subscription, please contact our customer support team. We are always here to help.

Note: This cancellation policy is subject to change. Any updates will be communicated promptly to our customers.